This video was created to give employees three tools to improve customer service: deliver context-based support, create communication channels, and combine automation with human interaction. 

This video was created to provide training for drivers. A new software application, Fleetio Go, was implemented, and it allows drivers to perform vehicle inspections in real-time. 

This screen-share video was created to provide training for Microsoft Teams. Employees learn how to set up a virtual meeting, invite participants, and utilize the functions of Teams. 

This Powerpoint user guide was created to help support employees in the My Site Services system. The employees learn how to assist customers with billing, Easy Pay, and Order Management. 

This job aid provides instructions for performing a CMV driver inspection in Fleetio Go. 

This job aid provides instructions for operating Microsoft Teams. It can serve as a participant guide with the Camtasia video. The steps are presented in an abbreviated visual form.